Phone: (PAK: 0800-ALMAS OR 25627) (PAK: +92(336)5671333 for online query) 
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Terms & Conditions


  • Customer must provide complete, accurate, and legal information as per CNIC/PASSPORT in the order form.
  • All information provided by our valued customers on Almas Jewelers website for registration as well as for online purchase is treated as strictly confidential. Information submitted during the secure form process is encrypted for client protection.
  • Almas website uses SSL technology and encryption to support secure on-line transactions.
  • All prices are in US dollars based on the open market rates and subsequently as per Showroom price in Pakistani Rupees.
  • Custom duty and other levies (if applicable) are included in the final price of the product.
  • All items offered are subjected to availability at the time of placing the order.
  • Designs and prices are subject to changes without notice.
  • Confirmed Order will be of the same price and design irrespective of the changes in the market.
  • Almas Jewellers is a registered trademark in Pakistan having its branches in Karachi only.
  • We accept all credit cards and debit cards.
  • All Bank Vouchers can be redeem at Almas: Saddar, Dolmen Mall & Do Talwar Clifton Karachi.
  • One Voucher is acceptable for one transaction only.
  • Discount deal will not be combined with any other promotion.
  • All packages are applicable on Gold & Diamond Jewelry except pure gold bar & coin.


  • All order will be processed and delivered once payment is received (for Online Bank Transfer) or payments are successfully processed (for credit card).
  • Please allow 3-5 business days for delivery within The United States and 5-15 days for delivery within Canada.
  • In the event of any order that cannot be processed within specified time, Almas Jewelers will inform the customer at the earliest.
  • In case the delivery is not made due to the incorrect information provided, the customer will not be entitled to any product replacement or refund.
  • Almas Jewelers would not be liable by way of compensation for any loss (es) suffered by the customer either directly or as a result of any late delivery, mis-delivery or non-delivery of an order.
  • Cash on delivery available.

Credit Card Payment:

  • All credit card payments must be authorized online.
  • All order are processed only after receiving due authorization from the credit card processing company. Almas Jewelers will not assume any liability arising out of delay caused by any action of the credit card processing company or their associate.
  • In the event of non-authorization of any credit card, Almas Jewelers is not responsible for all or part failure of non-acceptance and non-authorization of such credit cards.

Refund / Exchange:

  • Almas Jewelers will not refund or exchange any online sales at under any circumstances.

Currency other than US Dollar:

  • All prices are being displayed in US dollars corresponding to the price in Pakistani Rupees. However, if you have changed the currency, please note that all currency conversion are estimated and the price that you see will be close to the actual price, but not necessarily the exact price of an item.
  • The final price of an item is the US dollar value converted from the currency selected by you and is dependent on the exchange rate prevailing between the selected currency and the Pakistani Rupee.
  • This US dollar value is what will be charged to the customer and credited to Almas Jewelers.

Color Variation:

  • We firmly believe that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual product ordered. All color swatches shown on the net are an exercise to provide our customers with the maximum available choice of Almas Jewelers products. It is practically impossible for Almas Jewelers to replicate the same colors on a product as seen on your monitor.
  • While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of photography.
  • A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received.