PAYMENT POLICY

At Almas Collection Jewelers, we ensure that your payment experience is secure, transparent, and seamless. All payments for purchases made through our website are processed in favor of our registered business, Almas Collection Jewellers.

Below are the payment terms and accepted methods for both our domestic and international customers.

1. INTERNATIONAL PAYMENT METHODS (USA & REST OF THE WORLD)

For our customers shopping from the United States and other international destinations, we accept the following secure payment methods:

  • Credit/Debit Cards: We accept major international cards, specifically Visa and Mastercard.
  • Bank Transfer: International bank transfers are also accepted.
  • Please Note: We currently do not accept PayPal, Stripe, Easypaisa, or JazzCash for international orders.

2. DOMESTIC PAYMENT METHODS (PAKISTAN)

Customers residing in Pakistan can securely pay using the following methods:

  • Credit/Debit Card
  • Bank Transfer: Payments can be made to our designated accounts at Muslim Commercial Bank (MCB) and Bank Alfalah.
  • Cash on Delivery (COD): Available with specific advance payment conditions (see Section 5 below).
  • Gift Card / Gift Karte / Bank Vouchers.
  • Please Note: We do not accept Easypaisa or JazzCash as payment methods.

3. CURRENCY POLICY

We display prices based on your location to provide a better shopping experience.

  • International Orders (USA): All product prices, shipping fees, and final checkout amounts for international orders are strictly billed in US Dollars (USD).
  • Domestic Orders (Pakistan): Prices and transactions are processed in Pakistani Rupees (PKR).
  • Currency Conversion & Banking Fees: Any international banking fees, foreign transaction charges, currency conversion charges, or intermediary bank charges imposed by your card issuer or bank are the sole responsibility of the customer.

4. PAYMENT SECURITY & GATEWAY PROCESSING

All online transactions are securely encrypted and processed through verified payment gateways.

  • For payments made via a payment gateway, order processing may be held until the funds are fully settled and received by our bank.
  • In some cases, customers may be required to provide payment confirmation or additional verification before an order is processed to prevent fraudulent activity.

5. CASH ON DELIVERY (COD) POLICY - PAKISTAN ONLY

Cash on Delivery is exclusively available for orders delivered within Pakistan, subject to the following advance payment requirements:

  • Gold & Diamond Jewelry: COD orders require a 100% advance payment of the gold/diamond value via Bank Transfer or Card. The remaining charges (making charges, stone charges, etc.) can be paid on delivery.
  • Silver Jewelry: A 50% advance payment is required to process the order, while the remaining 50% is payable at the time of delivery.
  • Gold Rate Lock: To lock in the prevailing gold rate for an order, 100% advance payment of the gold value must be received and confirmed.

6. CONTACT INFORMATION

If you experience any issues during checkout or have questions regarding your payment, please contact our support team:

  • Company Name: Almas Collection Jewelers (Head Office)
  • Address: Shop No 3, Gem Plaza, Zaib-un-Nisa Street, Saddar, Karachi, Pakistan
  • Email: almas@almasjewelers.com
  • Customer Support (WhatsApp/Call): +92-316-3518333
  • Mobile / WhatsApp: +92-347-5689333
  • Phone (Landline): +92-21-35671333, +92-21-35689333